Shipping policy

At Gozmo Shop (a brand of Gozmo LLC), we are committed to providing fast and reliable shipping for all customer orders. The following outlines our shipping practices:

Processing Time

  • Orders are processed within 1–3 business days after payment confirmation.
  • During high-demand periods, processing may take up to 5 business days.

Shipping Methods & Delivery Times

  • We ship within the United States using trusted carriers such as USPS, UPS, and FedEx.
  • Standard delivery time is typically 1-3 business days, depending on your location and the shipping method selected at checkout.
  • Expedited shipping options may be available at an additional cost.

Shipping Costs

  • Shipping costs are calculated at checkout based on the weight, size, and destination of your order.
  • Orders over a certain amount (if applicable, e.g., $50 ) may qualify for free shipping.

Order Tracking

  • Once your order has been shipped, you will receive a confirmation email with a tracking number so you can monitor the delivery status.

Shipping Restrictions

  • Currently, we only ship orders within the United States.
  • We do not ship to P.O. Boxes, APO/FPO/DPO addresses, or international destinations at this time.

Risk of Loss

  • All items are carefully inspected and securely packaged before shipping.
  • Once the package is transferred to the carrier, risk of loss or damage passes to the customer.

 

Customer Support

If you have any questions about shipping or tracking your order, please contact us at:

📧 Support@gozmoshop.com

📞 (586) 275-7331

Available 8AM – 8PM EST.

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